Short answer
A home concierge takes repairs off your plate: someone else finds the contractor, checks the price and manages the job until it’s done. In the US you can get that from Runhome, which handles repairs and recurring maintenance across the country with no membership fee, or from a local home concierge company, which gives you a dedicated person for a monthly fee in the areas it serves.
Home warranties and repair plans, like American Home Shield and HomeServe, aren’t concierge services, but they also send a pro when a covered system breaks. They fit best if you want to budget for breakdowns rather than have every repair managed.
At a glance
| Option | Best for | Cost to you |
|---|---|---|
| Runhome | Having repairs and recurring maintenance handled for you, with no membership fee. | The estimate is free. If Runhome handles the job, the one price you approve includes a management fee, usually around 10% on small jobs and up to about $100 on bigger ones. |
| Local home concierge companies | A dedicated person who manages your home, if one serves your area. | Usually a monthly membership plus usage. Willow Home charges $400 a month, $155 an hour for its time while work is active, and 25% on vendor work. |
| Home warranties, like American Home Shield | Budgeting for breakdowns of major systems and appliances your plan covers. | A plan price that depends on your home, location and plan, starting under $1 a day in select areas, plus a service fee you choose when you buy the plan, paid each time you place a request. |
| Repair plans, like HomeServe | Covering emergency breakdowns of one system, like a sewer line or your heating and cooling. | One monthly price per plan, based on the plans available in your area. |
The options
Runhome
Best for: Having repairs and recurring maintenance handled for you, with no membership fee.
- How it works
- You send photos of the problem. Runhome prices the job for your ZIP code, calls vetted contractors, negotiates, and sends you one price to approve. Then it schedules the work and follows up until the job is done.
- What it costs
- The estimate is free. If Runhome handles the job, the one price you approve includes a management fee, usually around 10% on small jobs and up to about $100 on bigger ones.
- Watch out for
- There is no dedicated person who visits your home. Runhome works from your photos and description, then sends a vetted contractor for the job.
Local home concierge companies
Best for: A dedicated person who manages your home, if one serves your area.
- How it works
- A concierge plans your home’s care and coordinates projects with vetted trades. Willow Home in Boulder, for example, handles projects from the first quote to the final walk-through and sends one monthly invoice.
- What it costs
- Usually a monthly membership plus usage. Willow Home charges $400 a month, $155 an hour for its time while work is active, and 25% on vendor work.
- Watch out for
- Most serve one metro area, and some keep a waitlist. The membership costs money even in months when nothing breaks.
Home warranties, like American Home Shield
Best for: Budgeting for breakdowns of major systems and appliances your plan covers.
- How it works
- An annual, renewable service contract. When a covered item breaks, you place a service request and American Home Shield assigns a repair pro from its network.
- What it costs
- A plan price that depends on your home, location and plan, starting under $1 a day in select areas, plus a service fee you choose when you buy the plan, paid each time you place a request.
- Watch out for
- It covers breakdowns of the items in your plan, within limits such as $50,000 per agreement term. American Home Shield assigns the pro, and repairs outside the plan aren’t included.
Repair plans, like HomeServe
Best for: Covering emergency breakdowns of one system, like a sewer line or your heating and cooling.
- How it works
- You pay a monthly price for a plan that covers a home system. When a covered breakdown happens, you call HomeServe at any hour, and a local contractor comes to your home.
- What it costs
- One monthly price per plan, based on the plans available in your area.
- Watch out for
- Plans cover breakdowns in the systems you enroll, not general repairs or upkeep. Covered repairs come with a one-year guarantee, with shorter periods for tech and surge protection.
Common questions
- What does a home concierge service do?
- It manages repairs and maintenance for you. Instead of finding, calling and checking contractors yourself, you tell the concierge what’s wrong, and it lines up the right pro, checks the price and follows up until the job is done.
- How much does a home concierge service cost?
- Local concierge companies usually charge a monthly membership plus usage. Willow Home in Boulder, for example, charges $400 a month, $155 an hour while work is active, and 25% on vendor work. Runhome has no membership: the estimate is free, and the one price you approve for a job includes a management fee, usually around 10% on small jobs and up to about $100 on bigger ones.
- Is a home warranty the same as a home concierge?
- No. A home warranty pays for repairs to the items your plan covers, and it assigns a pro when one of them breaks. You pay a service fee for each request. A home concierge handles any repair or maintenance job you hand it, covered or not, and you pay for the work it manages.
- Is there a home concierge service near me?
- Local concierge companies usually serve one metro area, so availability depends on where you live. Runhome takes jobs across the United States wherever it can line up vetted contractors, which covers most US addresses. Start a free estimate and Runhome tells you right away whether it covers your home.
Sources
- Willow Home concierge service
- How an American Home Shield home warranty works
- How a HomeServe plan works
Runhome publishes this page and is one of the options on it. Names of other companies are trademarks of their owners, and Runhome is not affiliated with them. Details about them come from their public pages, last checked November 4, 2026, and can change.